Starbucks. strategic plan balance scorecard and communication plan

Starbucks. strategic plan balance scorecard and communication plan

 market share, revenues and cost, profitability,competitive position,customer value perspective, which includes strategic objectives in areas such as customer retention's or turnovers customers satisfaction, customer value. process or internal operations perspective, which includes strategic objectives in area such as measure of process performance, productivity or productivity improvement, operations metrics, impact of chang on the organization, learning and growth (employee) perspective, which includes strategic objective in areas such as employee satifaction, employee turnover or retention, level of organizational capabilty, nature of organizational culture or climate, technological innovation. Evaluate potential alternatives to the issues and/or opportunities identified in the swot analysis paper and table you completed in week 3.create at least thre strategic objectives for each of the four balanced scorecard areas. base your solutions on a ranking of alternative solutions that includes the following: Identify potential rests and mitigation plans, analyze a stakeholder and include mitigation and contingency strategies, incorporate ethical implications. develop a metric and target fore each strategic objective using a balance scorecard format.

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