Our Revision Policy
We know that satisfied customers become repeat customers. We also know that while dissatisfied customers might not complain to us, they will share their displeasure with others. Because of this, we have established what we believe is a fair policy regarding revisions. Keep reading to learn the details of this policy.
Revision Policy Changes
We reserve the right to make any changes to this policy that we deem necessary. We may also delete this policy. Either of these actions may be taken without prior warning. If we do make changes, we will make every effort to inform those visiting our site. However, visitors and customers should remember that it is ultimately their responsibility to learn and understand these policies. Being unaware of changes or deletions does not mitigate customer or visitor responsibility.
Limited Free Revisions
In the event that we fail to provide you with a paper that adheres to your instructions, or one with serious mistakes, you may be eligible to have your document revised free of charge. If you believe this is the case, please let us know within 14 days of downloading your paper. We also request that you identify the errors or provide us with other information justifying your request for a free revision. All requests will be reviewed carefully and given fair consideration. The final decision will be made by our staff members.
Paid Revision Requests
On occasion, one of our customers realizes that they made a mistake in the instructions that they provided to us, or they come across additional information that they forgot to relay. If this happens, don’t panic. We are happy to honor these requests for revision. Just let us know what needs to be changed, and we will be happy to oblige. However, please remember that the sooner we receive these requests, the better. If you wait too long, there could be a delay or your revision may need to be completed by a different writer.
Revisions And Your Writer
If you would like a new writer to complete your revision please let us know. Neither we nor our writer will be offended. Your satisfaction is our concern. We will do anything we can to accommodate this request. Please understand, however that there may be times when we simply do not have the resources to provide you with a new writer. In this case, a quality assurance specialist will work with your original writer to ensure your revision is properly completed.
Questions About Our Revision Policy
Please let us know if you have any questions about our revision policies. We will be happy to answer any questions that you may have or address any concerns.