Facts
In the following case, two persons purchased a defective smartphone Samsung S4 and experienced the same overheating problem.
Ashley Adams left his smartphone plugged into electric socket. When he returned, he found out that the phone had overheated and exploded, burning the bed sheet. An independent expert stated that overheating occurred because of the defect in the phone. However, Samsung, after a technical investigation found signs of internal corrosion on the circuit board and charger port, which was caused by liquid contamination. Samsung stated that liquid contamination could in rare instances cause the overheating of charger port.
Clare`s phone was not plugged in electric socket but was in her pocket when it started to overheat. When Clare opened the phone, it started to emit chemical smells. When Clare`s friend, Anna, tried to help her, the phone exploded and plastic fragments hurt Anna`s face.
