You are the manager of an organisation that sells and delivers IT training. You predominantly offer courses in the Maxihard Office suite and you know that Maxihard are bringing out a new version called ‘Ultimo’ in 6 months time. Ultimo is being hailed as the new revolution in IT and there is a lot of interest in it from the general public. You have been sent a trial copy of Ultimo by Maxihard but there are no training materials available yet. Your team comprises: 3 staff trainers (1 full time and 2 part time) 3 client relationship managers 1 sales administration trainee 1 receptionist Your challenge is to get your team ready to launch your training courses in Ultimo in 6 months time. In order to do this you need to prepare a learning and development strategy that includes all of the aspects described in the attachment.
