Assessment-1 BSBCOM603 Plan and establish compliance management systems Student Must Fill this SectionStudent Name:Student ID:Term:Year:Signature:Submission Date: Privacy Release Clause:“I give my permission for my assessment material to be used in the auditing, assessment validation & moderation Process”.Authenticity Declaration:“I declare that: The material I have submitted is my own work; I have given references for all sources of information that are not my own, including the words, ideas and images of others”. Information for Student:All work is to be entirely of the student.General Information for this assessment:Read the instructions for each question very carefully. Be sure to PRINT your FIRST name & LAST name in every place that is provided. Short questions must be answered in the spaces provided. For those activities requesting extra evidence such as: research reports, essay reports, etc. The student must attach its own work formatted in double space, Arial 12 pts. All activities must be addressed correctly in order to obtain a competence for the unit of competency. If the student doesn’t understand the assessment, they can request help from the assessor to interpret the assessment. Re-submission of assessment after the term will incur additional fees.Re-assessment of Result & Academic Appeal procedures:If a student is not happy with his/ her results, that student may appeal against their grade via a written letter, clearly stating the grounds of appeal to the Chief Executive Officer. This should be submitted after completion of the subject and within fourteen days of commencement of the new term.Re-assessment Process: An appeal in writing is made to the Academic Manager providing reasons for re-assessment /appeal. Academic Manager will delegate another faculty member to review the assessment. The student will be advised of the review result done by another assessor. If the student is still not satisfied and further challenges the decision, then a review panel is formed comprising the lecturer/trainer in charge and the Academic Manager if need be an external assessor. The Institute will advise the student within 14 days from the submission date of the appeal. The decision of the panel will be deemed to be final. If the student is still not satisfied with the result, the he / she has the right to seek independent advice or follow external mediation option with nominated mediation agency. Any student who fails a compulsory subject or appeals unsuccessfully will be required to re-enrol in that subject.The cost of reassessment will be borne by the Institute. The external assessor will base his/her judgement based on principles of assessment. These principles require assessment to be reliable, fair, practical and valid.Academic Appeals: If you are dissatisfied with the outcome of the re-evaluation process, you have a right to appeal through academic appeals handling protocol. To appeal a decision, the person is required to complete the WSC- Request for Appeal of a Decision form with all other supporting documents, if any. This form is available via our website. The completed Request for Appeal form is to be submitted to the Student Support Officer either in hard copy or electronically via the following contact details: Student Support Officer, Western Sydney College (WSC), 55 High St, Parramatta NSW 2150, Email: support@wsc.nsw.edu.au The notice of appeal should be in writing addressed to the Chief Executive Officer and submitted within seven days of notification of the outcome of the re-evaluation process. If the appeal is not lodged in the specified time, the result will stand and you must re-enrol in the unit. In emergency circumstances, such as in cases of serious illness or injury, you must forward a medical certificate in support of a deferred appeal. The notice of appeal must be made within three working days of the concluding date shown on the medical certificate. The decision of Chief Executive Officer will be final. Student would then have the right to pursue the claim through an independent external body as detailed in the students’ complaint / grievance policy. Procedure Consider the scenario in the Appendix to this task in relation to the organisation in which you work. Note: If you do not have an appropriate workplace upon which to base this assessment task, you can use the Charity-Care case study provided by your assessor. Meet with relevant personnel in your organisation to receive information on:the overall budget for the compliance management systemorganisational requirements and criteria for the compliance management system. Note: If you are basing your assessment on the Charity-Care case study, you will need to meet with your assessor to receive this information. Develop a research plan which outlines:research tasks to be undertakenproposed research methods; including survey tools to gather qualitative and quantitative information on, for example, organisational compliance performance figures, compliance culture, etc.Develop survey tools to capture organisational data.Collect organisational data on compliance performance. Note: If you are basing your assessment on the Charity-Care case study, you will need to meet with your assessor to receive this information. Research and identify the compliance requirements that are applicable to the organisation, including:internal compliance requirements as described by organisational policy and procedure documentsexternal compliance requirements as described by state/territory regulatory bodies and statutory requirements, and the Australian standards for compliance, records management and risk managementindustry-specific compliance requirements.For each identified compliance requirement, research the:areas of the organisation most affected by the compliance requirementsorganisational compliance data, including, for example, financial fraud, accident figures, training numbers, customer complaints, etc.risks involved for non-compliance with requirementspenalties for breaching compliance requirementsways of ensuring ongoing compliance with the requirements.Review the established criteria for the compliance management system, and use these to:identify available options for a compliance management system for all of the identified compliance requirementscompare the identified compliance management options against each other and the established criteriamake a recommendation on system components.Using the information you have gathered from steps 6–8 above, develop a summary report in line with the headings required in the scenario.Write a reflection on the process you undertook to research and prepare the report. Include description of:the type of research undertakenthe development of the research planthe development of survey tools to collect required data to select complianceanalysis of qualitative and quantitative data.Submit documentation as per specifications below. Keep copies for your records. You will need to draw on this documentation to complete Assessment Tasks 2 and 3. Specifications You must provide: a written reporta research plan, including assigned tasks and budget allocationsa written reflection. Your assessor will be looking for demonstration of: research skills to: conduct literature and internet searchesassist with various types of research surveysassist with the analysis and organisation of research data, including qualitative and quantitative data, using appropriate techniques.research management skills to: develop research plansmanage other personnel involved in the research activitymanage timemanage finances. literacy skills to write reports containing complex conceptsknowledge of research methods and techniques suitable for conducting compliance-related research projectsknowledge of quantitative and qualitative data analysis techniques relevant to compliance-related researchknowledge of relevant Australian and international standardsknowledge of elements or components of compliance program/management systemsknowledge of relevant organisational policies and procedures. Adjustment for distance-based learners: No variation of the task is required. Meeting with assessor may be undertaken via teleconferencing tool.A follow-up interview may be required (at the discretion of the assessor).Documentation can be submitted electronically or posted in the mail. Appendix ScenarioYou are an external consultant hired to conduct research into an appropriate compliance management system for the organisation. Once you have found one fit for purpose you will present your findings. You must: research internal and external compliance requirements analyse qualitative and quantitative information to evaluate compliance management options prepare a report for senior management identifying an appropriate compliance system for the organisation. Below are the headings for your report. For the activity to be considered complete you will need to have addressed each of the topics that comprise these headings. Headings for summary report: COMPLIANCE REQUIREMENTS: internal compliance requirements, including information management and recordkeeping requirements external compliance requirements industry compliance requirements. COMPLIANCE EFFECTS: areas affected risks penalties risk minimisation. COMPLIANCE SYSTEMS: discuss available systems, options or components, including discussion of relevant standards for each option; e.g. risk management and implementation of a risk management system compare systems or components in terms of: cost effectiveness efficiency feasibility match to organisational culture recommend system or components. Marking Guide Assessment Task 1: Organisational requirements Outcomes Did the candidate:SatisfactoryYesNoAttend a meeting with you (the assessor) to receive all relevant information?Submit a written report?Submit a written reflection?Submit a research plan, including assigned tasks and budget allocations?Submit all materials within the agreed timeframe? Performance indicators Note: These indicators relate to the Charity-Care case study. The assessor will need to adapt the indicators for assessments based on the candidate’s own workplace. Did the candidate:SatisfactoryYesNoPresent (in report) compliance requirements that are applicable to the organisation, including: internal compliance requirements such as Charity-Care’s: risk management policy sexual harassment policy credit card policy expense reimbursement policy financial handling policy expenses policy equal employment opportunity policy work health and safety policy?external compliance requirements, such as: ASIC requirements GST Act and BAS regulations Income Tax Act Competition and Consumer Act privacy law?industry compliance requirements, such as: Collections Act?Describe (in report) the effects of each requirement in terms of: areas affected, such as: tax financial reporting WHS asset management and security cash handling – misappropriation of funds recordkeeping – confidentiality of records fraud ethics?duty of care?risks, such as: legal loss of assets penalties?penalties, such as tax law GST law?risk minimisation, such as: internal controls budgeting?Identify (in report) compliance systems, including: available options and components (and relevant standards for each option). For example, risk management records management guidelines for complaints handling?comparing system/s and options on the basis of: cost effectiveness efficiency feasibility match to organisational culture?suitable system components. For example: asset management and security, including cash handling and fraud legislative compliance (tax, financial reporting, WH&S, privacy) recordkeeping – confidentiality of records ethics duty of care?selecting an appropriate compliance program/management system for implementation?Submit a research plan that adheres to budgetary constraints set by the assessor?Reflect on the process undertaken to research and prepare the report, including descriptions of: the type of research undertaken; for example, literature, internet the development of the research plan the development of survey tools to collect required data to select compliance system components appropriate to organisation how the budget was assigned analysis of qualitative and quantitative data? Comments/feedback to candidate Outcome:SuccessfulUnsuccessfulAssessor name:Assessor signature:
