Technological innovations continue to impact all spheres of business operations, and the healthcare industry has not been left behind. Use of technology in healthcare is quickly being adopted in healthcare facilities to enhance efficiency, cut operation costs, and improve overall patient outcomes (Matic, Davidson & Salamonson, 2011). However, the adoption of these innovations hasn’t been without outcomes. Legal issues have arisen as a result of use of technology, especially when it comes to patient protection and confidentiality of patient information. One of the goals of HIPAA is to protect the confidentiality and security of healthcare information (Perera, Holbrook, Thabane, Foster & Willison, 2011), and to achieve this goal, the agency has put forward measures that should be observed by healthcare professionals when using technology.
