Customer waiting times are studied at the Jefferson Valley Bank
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Customer waiting times are studied at the Jefferson Valley Bank
Customer waiting times are studied at the Jefferson Valley Bank. When 25 randomly selected customers enter any one of several waiting lines, their times have a mean of 6.896 minutes and a standard deviation of 3.619 minutes. When 20 randomly selected customers enter a single main waiting line that feeds the individual teller stations, their waiting times have a mean of 7.460 minutes and a standard deviation of 1.841 minutes. Use a .05 significance level to test the claim that waiting times for the single line have a lower standard deviation. What are the critical value and F test value, each to 3 decimal places of precision? Do you reject the null hypothesis (Yes or No)?