1) Problem Statement: Sara Jones was appointed the managing director of Bake a Cake, a cake mix manufacturing company in the UK, three months ago. Sara learnt to adapt to the company’s working culture and practices. The methods were not too different from her previous managerial roles so she had little trouble with this. She also took part in sessions on how to train staff as part of her management role. In order to gain a better understanding of Bake a Cake she decided to travel around the company’s manufacturing and distribution factories to briefly observe how work was being completed in these departments. She found out that unbeknownst to the rest of management the workers were not utilizing the methods they were taught during training so she consulted HR for advice.
