Task 1Assessment InstructionsThis is an individual assessment. There twenty-two questions in this assessment. If you need helpunderstanding any questions, ask your assessor to explain.Assessment 1Your task: Answer the short answer questions below.1. Name 4 sources of information you may use in order to research legal information in yourindustry. Response1.2.3.4. 5. Name a website (for your state or territory) where you can get information for small businessowners and operators, particularly for legal compliance issues. Response 6. Name 2 types of licences a business may require in Hospitality industry. Response1.2. 3. Contracts formalise the agreement between two parties. They are binding legal documents. List 6 types of contracts that you may need to enter into as part of running a business. Response1.2.3.4.5.6. 7. What are 3 consequences of businesses not complying with legislation and regulatorycompliance? Response1.2.3. 4. What are the penalties for failing to comply with the Anti-Discrimination Act? Response 5. What are the penalties for Businesses who underpay their staff? Response 6. List 5 issues in your industry that you may need to seek specialist legal advice about. Response1.2.3.4.5. 6. How can standard operating procedures help ensure legal compliance? Response 7. How can including an approval step in the SOP help you comply with WHS? Response 8. List 7 duties of a Compliance Manager. Response1.2.3.4.5.6.7. 9. List 3 ways that you can notify staff of updates to policies and procedures. Response1.2.3. 10. List 3 ways you (or your personnel) can keep up to date with legislation changes that mayaffect your industry. Response1.2.3. 11. Name a regulatory body from your industry that you may consult for compliance advice. Response 12. Why must a business make sure that any contractors they employee, holds the appropriatelicences? Response 13. List 5 documents you may need to keep up to date as proof that you are checking yourbusinesses compliance on a regular basis. Response1.2.3.4.5. 14. In a business with a partnership structure, who has the debt liability? Response 15. In a business with a Company structure, can the shareholders have personal assets taken ifthe business assets are not enough to pay the debt? Response 16. List 5 matters the Federal Department of the Environment oversees: Response1.2.3.4.5. 17. According to Australian law, everyone has an equal right to work and to be treated fairly whileat work. It is illegal to deny someone an opportunity to work on the basis of what? (List 6things). Response1.2.3.4.5.6. 18. Can your refund policy state ‘No refunds’? Why/Why not? Response 19. Give 5 examples of local or by-laws you might need to comply with in your industry. Response1.2.3.4.5. Assessment Task 2Assessment InstructionsThis is an individual assessment. There are three parts to this assessment. If you need helpunderstanding any questions, ask your assessor to explain.Part AProcedureTo be deemed competent you have to identify sources for legal information and identify the legalrequirements for different licensing and business obligations.Part BProcedureTo be deemed competent you are required to develop organisational policies and procedures to complywith the key requirements for a business you have identified in Part A.Part CProcedureTo be deemed competent you are required to write suggested measures and provisions for:1. evaluation of non—compliances in an organisation2. use of systems to implement required modifications to non-compliant procedures or updates3. mechanisms to stay up-to-date with any changes in legislation4. ongoing communication and updates for all staff5. documentation to assist in managing compliance and continuous improvement and managingthese documents.PART A Research and identify legal requirements for complianceYou have been employed as the F&B Manager with Futura Group Hotels for 2 years. The Board hasrecently decided to use the full potential of the Beach Café which is part of the Hotel’s operation atSeaShores. The property has seating for 60 indoors and a terrace which has been underutilised, butcan potentially provide seating for 150 guests. To date, the operation catered for tourists and locals,serving light lunches and afternoon teas and patisseries during the afternoon.It has now been decided to refurbish the place and extend the existing liquor license.Once completed, the new Futura Ocean Bar and Restaurant will operate 7 days a week, providingbreakfast, lunch and dinner, as well as catering for functions.The new operation will be overseen by you in your new role as Manager of the establishment. Theimmediate task is to research the legal requirements for establishing and operating the establishmentand to obtain the relevant licences and permits required.The facts:1. An extension to the existing liquor licence is sought for trading hours between 10.00 am andMidnight, 7 days per week.2. The operation will employ approximately 15 full time and 10 casual staff during the first yearplus 2 apprentice chefs.3. All staff other than key staff need to be recruited.4. The key staff to support the operations includes, a Front of House Manager, a Bar Manager, aHead Chef and a Sous Chef.5. The annual turnover is expected to exceed $3.5 million per annum.6. You require all insurances common for such an operation.7. There will be advertising signage on posts on the approach to either side of the property.8. The establishment will be playing background music using CDs or iPod.9. All other requirements will be those typical for a licensed food premises (no Gambling).Your task:Go to https://ablis.business.gov.au/pages/home.aspx(Important Note: You may sign up for a free Account which will also provide you with ongoinginformation. Signing up for a free ABA will also allow you to store your profile for later accessor use.)Enter a suitable beachside location/post code [or location as instructed] near you, relevant to your state.Your operation is classified as a restaurant operation.Enter all details relevant for this type of operation including common aspects not listed above whichapply for the industry.1. Create a list or spreadsheet and categorically list all requirements, licences, support info,timeframes (validity or due dates) and penalties where applicable.2. List all the licensing and legal requirements and permits you have identified.3. List the requirements to comply with the Food Act and the Australia New Zealand FoodStandards Code.4. List the requirements to comply with the Food Act at state and local levels.5. List the procedures and requirements to extend a liquor licence.6. List the legislative requirements which apply for such a licence.7. List all types of insurances you will require.8. Provide an overview of your legal tax obligations incl. Payroll Tax and Super, and the penaltieswhich apply for failing to comply with these.9. List the requirements to comply with the National Employment Standards (NES) andassociated with this the EEO aspects which must be considered when recruiting your staff.10. List the WHS requirements for the establishment.11. Identify any areas which require provisions for risk management and outline these.12. Identify any area which may require the need for specialist legal advice.Part B Develop and articulate regulatory policies and proceduresIn Part A you have researched and identified the legal requirements for the operation of a licensedrestaurant.In Part B you are required to develop related policies and procedures for the relevant aspects you haveidentified in Part A for the following aspects:1. List the requirements to comply with the Food Act and the Australia New Zealand FoodStandards Code.Task: Develop the standard operating procedures for staff employed in the establishment tocomply with food standards 3.2.2. Division 4, Sub 1 and 2.Responses need to reflect a set of operating procedures which reflect the following legalrequirements:2. List the requirements to comply with the Food act at state and local levels.Task: Establish the procedures required to ensure the local government requirements for foodsafety are met. (Head chef, sous-chef, 5 chefs and 2 apprentices). How will this be organised?3. Liquor licence.Task: You are recruiting 9 floor and bar staff. All serve alcohol. What is required to be compliant inyour state? Write a house policy to reflect the Licensing legislation and provisions for the service ofalcohol in your state.4. Provide an overview of your legal tax obligations incl. Payroll Tax and Super, and the penaltieswhich apply for failing to comply with these.Task: Write a procedure the details the specific dates when each tax and super obligation is due tobe reconciled and paid.5. List the requirements to comply with the National Employment Standards (NES) andassociated with this the EEO aspects which must be considered when recruiting your staff.Task 1: Write a set of procedures for the advertising, selection, interview and recruitment processesto be employed in your organisation to reflect modern practices and meet EEO requirements.Task 2: List the National Employment Standards and reflect these on your organisation.6. WHS requirements for the establishment.Task: Write an Anti-bullying and Harassment policy for your organisation.Each policy needs to include:1. Type of policy or procedure2. The purpose3. The procedures4. The person(s) or hierarchy of personnel who will be responsible5. The relevant forms or documents to be used (e.g. reporting form, accident/incident form etc.)6. Version/Date to be reviewedPart C Compliance and Continuous ImprovementWrite a short procedure outlining how you will address the following aspects for continuousimprovement, communication and staying up to date:1. Which systems can you use to ensure consistent evaluation of operational non-compliance?2. How can these systems assist you to implement any modifications that may be required?3. How will you ensure you stay up to date with changes in legislation and regulatoryrequirements to ensure compliance?4. How can you ensure your staff at the relevant levels of responsibility will be consistently up todate with relevant information for changes as these occur?5. Which type of documentation can you use to assist you to manage compliance and continuousimprovement? How should this be managed effectively?
